Privacy Policy for selunthara.com

Your privacy is important to Selunthara. This policy explains how we collect, use, and protect your personal information in compliance with Australian privacy laws and regulations.

Information We Collect

We collect personal data to help provide better service and support. Below are details of the types of information gathered.

• Contact details such as your name, email address, and phone number when you fill out our forms.
• Data related to your enquiries or communications with us, including questions or feedback.
• Technical information like IP address, browser type, and device details when you visit our site.
• Details about your visit, such as pages viewed, links clicked, and session duration for analytics purposes.

How We Use Information

We use collected information to provide a personalised experience and meet your service needs in a secure manner.

• To respond to enquiries, process requests, and improve our services
• To analyse site usage and enhance user experience
• To communicate updates, news, or relevant content by email (with your consent)
• To comply with legal obligations and maintain regulatory compliance

Legal Basis for Processing

We process your information when necessary for legitimate interests, contractual obligations, or regulatory requirements.

Your data may be processed based on your consent, legal requirements, or when it is needed to deliver requested services. If consent is withdrawn, some services might be limited.

Sharing Information

We only share personal data as outlined below and do not sell your information.

• Service providers may access information only to support technical or communication functions as instructed by us.
• Disclosure may occur if required by law or to respond to government requests.
• Aggregated, anonymised data may be shared for analytics or reporting, without identifying individuals.

Data Security

We implement technical and organisational measures to protect your data. Access is restricted to authorised personnel. While we take reasonable care, no system can guarantee absolute security, so always protect your login information.

Your Rights

You have rights regarding your personal information under Australian privacy laws.

• Request access or correction to your personal data at any time.
• Withdraw consent for communications, where applicable.
• Request deletion of your data when legally permitted.
• Lodge a complaint with regulatory authorities if concerns arise.

Cookie Information

We use cookies for analytics and to enhance user experience. You can manage preferences.

Cookie Policy Details Cookie Policy Details

Contact Us

For privacy queries, data access, or corrections, please contact us using the details below.

Changes to This Privacy Policy

This policy may be updated to reflect changes in law or our practices. Updates will be posted on our website.